ENTREPRENEUR BIZ TIPS: A Hotel is Just a Building | Bashar Wali | TEDxWilmingtonSalon

ENTREPRENEUR BIZ TIPS: A Hotel is Just a Building | Bashar Wali | TEDxWilmingtonSalon

Here’s Great Tip: A Hotel is Just a Building | Bashar Wali | TEDxWilmingtonSalon


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Humanity matters more than any material luxuries or perks that you provide your guests. Because we are people first, hoteliers second. If you can connect with your guests, you will always win.

A hotel is just a building. It can’t run itself. That’s what Bashar Wali does. For more than 20 years, Wali has been driving innovation in all facets of the hospitality industry at companies like Wyndham International, Starwood and Grand Heritage Hotels. As President of Provenance Hotels, he has crafted an assertive growth plan and developed strategic partnerships that have led to marquee collaborations with James Beard Award-winning chefs and alliances with preeminent developers like Woodbine Development Corporation, Bolour and Associates, GB Lodging and Thayer Lodging to expand the company’s national presence and grow its portfolio of owned and managed hotels.
Wali artfully balances this active focus on growth with maximizing the financial performance and market prominence of Provenance Hotels’ award-winning lifestyle properties in the Western United States. He is widely recognized for developing playful guest amenities like the company’s industry-leading spiritual menu and for inspiring the company’s partnerships with companies like Sub Pop Records and Salt & Straw. Based on the philosophy that it is personality, passion, sense of humor and sense of drama that differentiates Provenance Hotels from its competitors, Wali has perfected an approach to the art of hospitality that is as successful at creating memorable guest experiences as it is at putting heads in beds. Bashar Wali graduated from Johnson & Wales University with a B.S. in Hotel Restaurant Institutional Management. Officially he resides with his family in Portland, Ore. but can often be found jetting to new markets and kicking the tires on potential Provenance Hotels.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at

38 Replies to “ENTREPRENEUR BIZ TIPS: A Hotel is Just a Building | Bashar Wali | TEDxWilmingtonSalon”

  1. You talk about this amazing human conection and I know that's what we have been taught. I have been in the hotel industry for 15 years. But you don't talk about the other end of if the team make so much sacrifice so you feel special you have no idea how much we go though so you feel that havne that conection. The industry is in a pre industrial stop. No rewards no extras no thanks no nothing. I am about to leave the industry becouse of the system that was experience over multiple hotels. I chalange you to make your stay better by helping the staff that you expect so much from.

  2. Good speech for new joinees on the very first day in a hotel management college.
    With self proclaimed so many miles of travelling years behind him, the viewers expected more enlightening insightful experience sharing by Mr Wali than what even a fresher hotel management trainee already knows.

  3. Let's connect and meet on a one to one! Do you want to invent into hotels or earn 50k on a hotel cash deal? We have a hotel in Wales 18 key 2 beds,restaurant, function room. We do have other deals too. join our what's app group. We have a UK group, US, Africa, and Asia group. You need management and more bookings? Advertise over us. WE manage hands off! Add my number now! 00447784697194

  4. As I embark on a derelict motel redo this talk was just the inspiration I needed to get my mind reeling on how to bring a better user (guest) experience. Really great talk!

  5. We never were animals so therefore we never lived in packs the way Bashar Wali described. We were created by Jesus. I'm sorry Bashar, you may be very knowledgeable, but that's where you are wrong.

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